Mammoet Ferry Transport is committed to protecting and respecting your privacy. For the purposes of data protection legislation, we are the Data Controller. We have appropriate policies in place regarding the processing of personal data, the security measures we employ to protect such data, your right to access, rectify or delete such data and the right to complain. Data will only be processed and transferred for specific and legitimate purposes in accordance with applicable laws in the countries in which we operate and to comply with General Data Protection Regulation (EU) 2016/679.


Data collection
Personal data will be collected whenever we receive a booking for freight or logistics services. The data collected will include items such as the company name, contact name, addresses, email addresses, telephone numbers and detailed cargo descriptions. These are essential to contact you quickly in case of any issues with the booking.


New customers and suppliers will also be checked for creditworthiness and further details will be required such as company registration number, VAT number, invoicing details, and contact details for accounting and payment information.


Record keeping of personal information
Mammoet Ferry Transport will keep records of information for as long as necessary for the purpose for which the information is required, this taking into account rules and regulations as legally in place in the various countries in which we operate.


Use of cookies on our website
Mammoet Ferry Transport only uses technical and functional cookies on its website to ensure the consistency and technical functionalities of the website. Cookies are small pieces of information that are stored by the browser on the computer hard drives of users. Users can always prevent the storage of cookies via the internet browser.


Sharing personal information to third parties
Personal data will be shared internally within the Mammoet Ferry Transport organisation as all sites have access to and operate the same transport management system. We have internal policies and agreements in place to ensure an adequate level of protection of data irrespective of which Mammoet Ferry Transport office has collected the data. We will not transfer personally identifiable information to a third party, except in the following cases: 

  • Service providers that we use to provide certain services, such as hauliers, only to the extent they need the information to provide the services;
  • If we are legally required to do so.


Any such sharing will be in compliance with data protection law, and only to trustworthy third parties. Data will not be transferred outside of the EU and we will not sell any personal information to third parties whatsoever.


We will always strive to clearly inform you regarding the use and possible disclosure of your information when such information is obtained. If it is not practical to do so at the point of collection, we will inform you as soon as possible unless there is a legitimate basis for not doing so; for example, where it is necessary for the prevention or detection of a crime or where otherwise permitted by law.


When using the services provided by Mammoet Ferry Transport, you consent to the collection and use of personal information by Mammoet Ferry Transport in the methods described above.


Your rights
Under Data Protection Law you have rights related to how we protect and look after your personal information. You have the right to ask us for the personal information that we hold and process about you. This is known as a subject access request and can be used to request that we correct any information that is inaccurate, delete the information we hold about you or request that we stop using the information we have about you. We will always do our utmost to respond quickly to any subject access request.


Mammoet Ferry Transport take our responsibilities seriously regarding the protection of personal data and are committed to taking appropriate measures to avoid abuse, loss and/or unauthorized access of such data.


If you have any reason to doubt the effectiveness of these measures, you may contact us via info.europoort@mammoetferry.com